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  • Who is responsible for paying taxes on sales made through Backyard Gardener?
    Sellers are responsible for paying their taxes according to their particular situation. It is important to consult with a tax professional to understand your tax obligations and ensure compliance with local, state, and federal tax laws.
  • What are the benefits of using Backyard Gardener?
    Using Backyard Gardener comes with numerous benefits, including access to a community of local growers, expert gardening advice, custom garden plans, and educational courses. Additionally, you can sell your produce, promoting eco-friendly practices and supporting local communities.
  • What are the terms and conditions for using Backyard Gardener?
    By using Backyard Gardener, you agree to our terms and conditions which include compliance with our community guidelines, respecting other users, and adhering to our policies on transactions and returns. For detailed information, please refer to our Terms and Conditions page.
  • What is the return and refund policy on Backyard Gardener?
    Our return and refund policy allows customers to return products within 10 days of purchase if they are not satisfied. To initiate a return, contact our customer support with your order details. Once the return is approved, you will receive a refund within 7-10 business days.
  • Is the Backyard Gardener App available worldwide?
    Yes, the Backyard Gardener App is indeed available worldwide. While it primarily focuses on providing services and resources tailored to customers in the US and Puerto Rico, users from around the globe can download and enjoy the app. Whether you're in Europe, Asia, or anywhere else, you can access a wide range of features designed to enhance your gardening and natural foods experience.
  • What is the privacy policy for Backyard Gardener?
    Backyard Gardener is committed to protecting your privacy. Our privacy policy outlines how we collect, use, and safeguard your personal information. We do not share your data with third parties without your consent. For more details, please refer to our Privacy Policy page.
  • What types of products can be listed and sold on Backyard Gardener App?
    If it is found at a farmers market, you can find it here. This includes fresh produce, homemade goods, organic products, and more. Our platform is designed to support local growers and artisans, so you can list a wide variety of items that promote healthy living and sustainability.
  • Are there any extra costs for buyers on Backyard Gardener?
    No, there are no extra costs for buyers on our platform. The seller covers the small fee we charge, so you can enjoy purchasing without any additional charges. Browse products here.
  • What shipping methods are available on Backyard Gardener?
    Backyard Gardener exclusively uses USPS for all shipping needs. The shipping rate will be the actual rate charged by USPS. You can calculate the shipping amount using the USPS calculator.
  • Who is responsible for paying taxes on sales made through Backyard Gardener?
    Sellers are responsible for paying their taxes according to their particular situation. It is important to consult with a tax professional to understand your tax obligations and ensure compliance with local, state, and federal tax laws.
  • How can I buy products on Backyard Gardener?
    To buy products on Backyard Gardener, browse through the available listings on Buy. Use the search box to search your city. When you find a product you like, click on it to view more details. Add the product to your cart and proceed to checkout. Follow the instructions to complete your purchase.
  • What is the return and refund policy on Backyard Gardener?
    Our return and refund policy allows customers to return products within 10 days of purchase if they are not satisfied. To initiate a return, contact our customer support with your order details. Once the return is approved, you will receive a refund within 7-10 business days.
  • What seller plans are available on Backyard Gardener?
    Backyard Gardener offers three seller plans to cater to different needs. Our plans include a Free Plan, which lets you list up to 10 products for free, a Standard Plan which lets you list up to 100 products for $10 per month, and a Business Plan for advanced users which lets you list up to 250 products, in addition to comprehensive resources and support for $50 per month. See plans here.
  • What are the costs associated with using Backyard Gardener?
    The costs associated with using Backyard Gardener depend on the seller plan you choose. The starter plan is free, while the standard and business plans have monthly fees. Additional costs may include transaction fees for selling produce and fees for specific services like expert consultations. There are NO upfront costs to sell your products on our platform. You only pay a small commission after you make a sale. Explore plans here.
  • Do you have a seller handbook?
    Yes, this is our seller handbook.
  • Why does it take 11 days before sellers are paid?
    The 11-day payment period for sellers on Backyard Gardener is in place to accommodate our 10-day return and refund policy for buyers. This ensures that the sale is fully completed and there are no pending returns or refunds before the payment is processed to the seller. This policy helps maintain trust and satisfaction for both buyers and sellers on our platform.
  • How do I sign up as a seller on Backyard Gardener?
  • Where can sellers set their pickup location on Backyard Gardener?
    Sellers on Backyard Gardener have the flexibility to set their pickup location at a place that is most convenient for them. This can be their own garden, a local farmer's market, the post office, or any other location where they feel comfortable. To set your pickup location, go to your seller profile settings and choose the option that best suits your needs.
  • What are the steps to sign up as a seller on Backyard Gardener?
    To sign up as a seller on Backyard Gardener, follow these steps: 1. Pick a seller plan that suits your needs. 2. Fill out the form to set up your garden profile. 3. List your products. For more help, you can schedule an onboarding appointment or use the onboarding guide available in your profile. Get started here.
  • How do I add products?
  • How do I build my garden profile?
  • When do Business Plan members receive their free seller kit?
    Because we give businesses a free 90 day trial period, the free seller kits are not shipped automatically. Business Plan members will receive their free seller kit once they have been verified, which can take up to 30 days. Alternatively, businesses can choose to pay $25 now, and this amount will be deducted from their first membership plan payment.
  • Who is responsible for paying taxes on sales made through Backyard Gardener?
    Sellers are responsible for paying their taxes according to their particular situation. It is important to consult with a tax professional to understand your tax obligations and ensure compliance with local, state, and federal tax laws.
  • How do I get paid for selling my produce through Backyard Gardener's platform?
    At Backyard Gardener, we value our vendors and aim to make the payment process as smooth as possible. After your produce sells in our store, you will receive your payment 11 days after the sale through your PayPal account. If you prefer other payment options, we do offer alternatives, but please note that these will require an additional setup fee. To discuss and arrange these alternative payment methods, feel free to contact our support team for further assistance. This ensures that you can select the payment option that best suits your needs while partnering with Backyard Gardener.
  • Who is responsible for paying taxes on sales made through Backyard Gardener?
    Sellers are responsible for paying their taxes according to their particular situation. It is important to consult with a tax professional to understand your tax obligations and ensure compliance with local, state, and federal tax laws.
  • How can I become an affiliate for Backyard Gardener?
    Becoming an affiliate for Backyard Gardener is a straightforward process designed to allow you to promote our range of natural foods while earning a commission. To get started, please follow these steps: 1. Visit our Website: Go to the Backyard Gardener website and navigate to the 'Affiliate Program' section found at the bottom of the homepage. 2. Fill Out the Application Form: Complete the affiliate application form with all the required details including your name, contact information, and the platforms you will use to promote our products. 3. Review and Submit: Carefully review the program's terms and conditions. Once you agree to the terms, submit your application for review. 4. Approval Process: Our team will review your application within 2-3 business days. If your application meets our criteria, you will receive an approval email containing your unique affiliate link and access to our marketing materials. 5. Start Promoting: Use your unique affiliate link to promote Backyard Gardener products across your chosen platforms. You can use social media, blogs, websites, or email campaigns. 6. Earn Commissions: Track your sales and earnings through the affiliate dashboard. You will earn a commission on every sale made through your affiliate link. By joining our affiliate program, you will have the opportunity to share the benefits of high-quality natural foods while earning from each sale you generate. For any further questions or assistance, feel free to contact our support team through the 'Contact Us' section on our website.
  • What are the benefits for influencers to become affiliates with Backyard Gardener?
    Influencers who become affiliates with Backyard Gardener can earn a 10% commission for every paid plan they refer. Additionally, they can earn loyalty points that can be redeemed for free products. This program not only provides a lucrative opportunity for influencers but also allows them to enjoy the benefits of our eco-friendly products.
  • What are the benefits of becoming an affiliate with Backyard Gardener for farmer market owners?
    Becoming an affiliate with Backyard Gardener offers numerous benefits for farmer market owners. You can earn a 10% commission on all paid referrals, which provides an additional revenue stream. Additionally, by including your market as a Backyard Gardener pickup location, you can increase attendance and attract more customers to your market. This partnership not only boosts your market's visibility but also supports local growers and promotes eco-friendly practices.
  • Q: What resources do you have for growers?
    A: At Backyard Gardener, we are dedicated to supporting growers at every level, from novice to expert. Here's a comprehensive list of resources we offer to help you thrive: 1. Educational Workshops and Webinars: We host regular sessions on various topics, such as soil health, organic pest control, and seasonal planting strategies. 2. Expert Consultations: Our in-house horticulturalists are available for one-on-one consultations to answer your specific gardening questions and offer personalized advice. 3. Resource Library: Our store features an extensive library of books, pamphlets, and digital resources covering a wide range of gardening subjects. 4. Gardening Tools and Supplies: We stock a curated selection of high-quality, eco-friendly gardening tools and supplies to ensure you have the best equipment at your disposal. 5. Community Forums: Join our online community where you can share experiences, ask questions, and get support from fellow gardeners. 6. Seed Exchange Program: Participate in our seed exchange to diversify your garden with heirloom and organic seeds shared by other local growers. 7. GardenGPT: Utilize GardenGPT to help with any garden issue, including creating a custom garden plan. By providing these resources, Backyard Gardener aims to empower and support the growth of your gardening endeavors sustainably and effectively. Go to the grower app here.
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